Privacy Policy

Last updated: August 13, 2026

This Privacy Policy describes how Solyra ® Meow Decor (the "Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://solyrameowdecor.com (the "Site") or otherwise communicate with us.

1. Information We Collect

We collect various types of information, including personal data, to provide and improve our services. The types of personal data we collect include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your purchases, such as credit card numbers, debit card numbers, or other payment account details. Please note that we do not directly store full payment card details; these are securely processed by our third-party payment processors.
• Order Information: Details about the products you purchase, order history, and delivery information.
• Account Information: If you create an account, your username, password, and preferences.
• Device and Usage Information: Your IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, links clicked, and referring URLs.
• Location Information: General geographical location derived from your IP address.
• Communication Information: Records of your communications with us, including emails and customer service interactions.

2. How We Collect Your Information

We collect information through various methods:

• Directly from You: When you make a purchase, create an account, subscribe to our newsletter, fill out forms, or communicate with our customer service.
• Automated Technologies: Through cookies, web beacons, pixels, and other tracking technologies as you navigate our Site.
• Third-Party Sources: From payment processors, shipping carriers, and analytics providers, or advertising partners, consistent with their privacy policies.

3. Purpose of Data Collection

We use your personal information for the following purposes:

• Order Fulfillment: To process your orders, complete transactions, ship products, and provide customer service related to your purchases.
• Account Management: To manage your account, provide access to your order history, and personalize your shopping experience.
• Communication: To send order confirmations, shipping updates, respond to your inquiries, and provide support.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about new products or services that may be of interest to you, where you have consented to receive such communications.
• Analytics and Improvement: To analyze Site usage, understand customer preferences, improve our products, services, and website functionality.
• Advertising: To deliver targeted advertisements to you on our Site and third-party platforms, and to measure the effectiveness of our advertising campaigns.
• Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and ensure the security of our systems.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Personal Information

We may share your personal information with the following categories of third parties:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment (e.g., USPS, UPS), website hosting, data analysis, email delivery, and customer service.
• Analytics Providers: Companies like Google Analytics that help us understand how customers use our Site.
• Advertising Partners: Platforms such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads, to deliver targeted advertising and measure campaign performance. These partners may use cookies and similar technologies to collect information about your browsing activities on our Site and other websites.
• Legal and Regulatory Authorities: When required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Cookie Policy and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our Site (e.g., pages visited, loading errors) to help us improve its performance.
• Functional Cookies: Remember your preferences (e.g., language, region) to provide a more personalized experience.
• Advertising/Targeting Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns. These may be set by us or by third-party advertising partners.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing. For example, we retain order information for a longer period to comply with tax and accounting obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data we hold.
• Right to Correction/Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion/Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Right to Opt-Out of Sale/Sharing (CCPA/CPRA): If you are a California resident, you have the right to opt-out of the “sale” or “sharing” of your personal information. We do not sell your personal information in the traditional sense. However, certain sharing of data with advertising partners may be considered a “sale” or “sharing” under California law. To exercise this right, please contact us.

To exercise any of these rights, please contact us at support@solyrameowdecor.com. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

By email: support@solyrameowdecor.com

By visiting this page on our website: https://solyrameowdecor.com/contact